Built by owners, for owners.

Triggers that can be sent after x number of hours

Status: Requested 6 Votes
Tarki
Sep 13, 2020 6:55 AM
Joined May, 2020 38 posts

Hello there,

Being able to set triggers to be sent at certain times is great, however, I'd personally find it very useful if I could set triggers to be sent x hours after booking is created.

Chris Hynes
Sep 14, 2020 11:12 AM
OR Team Member Joined Oct, 2012 1338 posts

Right now the only offset after created is number of days. What sorts of things would be useful to be more granular about?

Tarki
Sep 16, 2020 12:59 PM
Joined May, 2020 38 posts

I'd like an automatic email/message to be sent 1 hour after the booking is done (not immediately) if the real email address is not in OR, so it doesn't look like an automated message.

Looks like the guests tend to ignore automated messages and they don't respond to them.

Ken T
Sep 16, 2020 5:58 PM
OR Team Member Joined Aug, 2019 669 posts

Makes sense to me. We'll put it on the dev list.

Matthew B
Sep 27, 2021 8:09 PM
Joined Sep, 2021 1 post

I would also like to see this feature for the exact same reason. Probably makes most sense to program x number of minutes after a booking and enter 60. Please and thank you.