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Triggers that can be sent after x number of hours

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6 Votes Status: Requested
Replies: 5 - Pages: 1 - Last Reply: Sep 27, 2021 8:09 PM by: Matthew B
Tarki
Registered: 5/17/20
Triggers that can be sent after x number of hours

Hello there,

Being able to set triggers to be sent at certain times is great, however, I'd personally find it very useful if I could set triggers to be sent x hours after booking is created.

Chris Hynes
Registered: 10/19/12
Re: Triggers that can be sent after x number of hours

Right now the only offset after created is number of days. What sorts of things would be useful to be more granular about?

Tarki
Registered: 5/17/20
Re: Triggers that can be sent after x number of hours

I'd like an automatic email/message to be sent 1 hour after the booking is done (not immediately) if the real email address is not in OR, so it doesn't look like an automated message.

Looks like the guests tend to ignore automated messages and they don't respond to them.

Ken T
Registered: 8/7/19
Re: Triggers that can be sent after x number of hours

Makes sense to me. We'll put it on the dev list.

Matthew B
Registered: 9/18/21
Re: Triggers that can be sent after x number of hours

I would also like to see this feature for the exact same reason. Probably makes most sense to program x number of minutes after a booking and enter 60. Please and thank you.

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