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Triggers based on duration of stay

Status: Requested 1 Vote
Jul 24, 2023 1:19 PM
Joined Mar, 2023 1 post


I have encountered a handful of bookings that are shorter stays (2-3 days), therefore it does not make sense to send them all of my scheduled 6 messages. In some instances, it makes more sense to combine the "check-in text", sent 2 days after their check-in and the "departure reminder text" sent 1 day before their checkout. Would it be possible to create triggers / templates that are based on duration of stay?

Ken T
Jul 24, 2023 1:24 PM
OR Team Member Joined Aug, 2019 1294 posts

Sure, you can already do that, in Criteria in the Trigger: