I have a template & trigger to send three days into a booking to send garbage msg, this has been working fine so far, not sure if that helps anyone.
Oh, makes sense. That is perfect!
Have you started using clicksend yet? I'm curious how you like it?
How are you liking using clicksend? Is it effective for you?
What we need is
Send Email_Trash_Template to guest where guest is at property_ID and day_of_the_week is Tuesday.
Does this have to be sent through ownerrez? Why can't you send automated message through Airbnb scheduled message?
I switched from Guesty For Hosts, which is a different service than Guesty. While the user interface for Guesty For Hosts was easier to navigate, it was often buggy and support was nonexistent. The main Guesty platform has many reviews about lack of support there as well.
Trash comes twice a week for us. So the number of SMS triggers to create just so it sends the day before pickup is a logistical nightmare that could be easily solved by allowing SMS to be sent only on specific days of the week IF a guest is staying at the rental.
I see. Did you try using clicksend and it's still a headache?
Hi Ben the guest does not need to do anything. Providing OR has the mobile number stored as the main number, then I use the OR schedule email feature to send it a SMS the day before the rubbish is to be collected. The collection alternates between general rubbish one week and recycle the next so it is important they put out the right bin. In the UK it is possible to use the option in clicksend to make it appears the SMS comes from my mobile so they can reply to you. This feature may not work in all countries. I also use clicksend to send SMS messages just before the guest arrives and just before they leave, using the OR triggers.
I think there is a work-around, but it requires 7 triggers. I haven't implemented this but it should work. Maybe an OR member can confirm the logic works in Triggers?
For a Sunday reminder (adjust for other days)
Action:
At scheduled time, 0 days after booking arrives (time should be AFTER check-in)
Booking Fields:
Arrival Day of the week is Sunday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 6 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Monday
Departure Days from Now is Greater Than or Equal to 1
Action: At scheduled time, 5 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Tuesday
Departure Days from Now is Greater Than or Equal to 1
Action: At scheduled time, 4 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Wednesday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 3 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Thursday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 2 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Friday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 1 day after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Saturday
Departure Days from Now is Greater Than or Equal to 1
----------
For a Monday reminder:
Action:
At scheduled time, 0 days after booking arrives (time should be AFTER check-in)
Booking Fields:
Arrival Day of the week is Monday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 6 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Tuesday
Departure Days from Now is Greater Than or Equal to 1
Action: At scheduled time, 5 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Wednesday
Departure Days from Now is Greater Than or Equal to 1
Action: At scheduled time, 4 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Thurssday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 3 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Friday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 2 days after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Saturday
Departure Days from Now is Greater Than or Equal to 1
Action:
At scheduled time, 1 day after booking arrives (set to any time you want)
Booking Fields:
Arrival Day of the week is Sunday
Departure Days from Now is Greater Than or Equal to 1
