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Tags In Form Messages

Status: Requested 2 Votes
Le Touquet Holid
Dec 1, 2021 2:43 PM
Joined Nov, 2018 108 posts

Can tags and other booking field criteria be added to the Form Messages?

Ken T
Dec 1, 2021 3:06 PM
OR Team Member Joined Aug, 2019 843 posts

Not sure exactly what you mean? You can use Tags in Triggers, to control which message templates are sent out. It's a bit unclear how we'd use Tags in the actual messages - there can be any number of them, so... a bullet list? That doesn't seem particularly useful.

Le Touquet Holid
Dec 2, 2021 9:45 AM
Joined Nov, 2018 108 posts

Hi Ken Sorry I didn't make that clear. It was more about using tags to control which Form Messages get displayed for a booking. Rather than displaying the tags themselves in the form messages.
So for example, if a booking has Tag A then show a message. If a booking has Tag B then don't show a message or show an alternative message.
In a multilingual environment, I am looking for ways to make the booking forms easier to navigate for non-English speakers. Currently, the only criteria we can use for form messages is property assignment.

Sweet Retreat Pr
Jun 25, 2022 3:56 PM
Joined Jul, 2020 1 post

I would love this! I use tags for if guests have added the hot tub, sleeper sofa, etc.  I would love to be able to add details to the e-mail, based on the tags they've selected!