Set up phone, set up SMS quote template, how does the text with quote link trigger? anything else I need to set up? tx
This is not currently supported, but will be added in the future.
Ken T said:This is not currently supported, but will be added in the future.
You can use SMS to manually send messages to any guest. You can also configure automatic templates and triggers to be used for booked guests. Just not inquiries yet.
Bummer. My primary goal was to send quotes as I see many response-to-inquiry quote emails go unopened. Thanks
Just checking on this. Thanks
We don't have the quote triggering in yet. Once we do, that'll apply for email as well as SMS -- it's a matter of adding another type of trigger that's not for Bookings, not just adding a type, as you can already trigger for SMS's.
Vote on the feature request over here: https://www.ownerreservations.com/forums/requests/quote-email-trigger
Following up on SMS the quote in response to inquiry. I am doing it manually still. that was 50% of my need for SMS - to send quote link via SMS vs email only as I see many quote emails go unopened. Thanks
No automated way, but it's needed for sure. That and quote-based triggers in general (both email and SMS). You can do this manually of course by following the quote > guest > conversation and sending a manual SMS in the conversation stream.
Yep, still in the plan, but we haven't gotten to it yet. I moved this to the features forum so it can be tracked better and voted on :-)
Checking., Often emails go unopened (end up in spam?). Auto SMS will be great
Has an SMS Trigger been released so we can send sms to guests who have inquired, but not opened their quote email? Likely due to it going to spam folder.
I use gsuite and have a verified email domain