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Send Automated Message 2nd Day of Stay to Check In on Guests

Status: Released 1 Vote
Ken T
Aug 19, 2021 3:15 PM
OR Team Member Joined Aug, 2019 752 posts

You can already do this, in the Trigger Booking Fields criteria - set it for when Number of Nights > 1.

DesertCompass
Aug 18, 2021 10:45 PM
Joined Apr, 2021 9 posts

Add the option in the Triggers feature to send a 2nd day message checking in on guests and how their stay is going, only if the reservation is longer than 1 night.

Currently there is no setting to send this message ONLY if the stay is more than 1 night. (If sent for 1 night stays the guest would already be checking out).

Ken T
Aug 19, 2021 3:15 PM
OR Team Member Joined Aug, 2019 752 posts

You can already do this, in the Trigger Booking Fields criteria - set it for when Number of Nights > 1.