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Re-Sending a prior email to a guest

Status: Requested 3 Votes
Joel P
Mar 18, 2021 6:05 AM
OR Team Member Joined Oct, 2009 56 posts

Emails sent by triggers can be resent from the "Emails" tab on the booking.

Ad-hoc emails can't be resent, but you can find them in the communication history and copy the contents into a new email. To find all emails sent to a guest from a booking, use the "Email History" link at the top right of the yellow booking header bar.

Rick K
Mar 17, 2021 7:03 PM
Joined Nov, 2018 6 posts

Recently I had to re-write an email because the email sent to the guest was deleted by the guest. Currently there is no way to re-send a prior email so I am requesting it be done by OwnerRez

Joel P
Mar 18, 2021 6:05 AM
OR Team Member Joined Oct, 2009 56 posts

Emails sent by triggers can be resent from the "Emails" tab on the booking.

Ad-hoc emails can't be resent, but you can find them in the communication history and copy the contents into a new email. To find all emails sent to a guest from a booking, use the "Email History" link at the top right of the yellow booking header bar.

Randy H
Mar 19, 2021 3:00 PM
Joined Jun, 2019 31 posts

How about adding "resend" option to emails listed in Communication History?