Experience the difference of "Elite".

Option to send text

Status: Released 2 Votes
BlueMtnCabins
Jun 13, 2017 2:07 PM
Joined Jun, 2016 1007 posts

Would it not be great to have an option to text short messages such as door code, check in/check out time reminder.

Michelle J
Jun 13, 2017 5:23 PM
OR Team Member Joined Jan, 2011 582 posts

It would indeed! And that's planned for future development. The idea is that there will be Email Templates (what we have now) and SMS Templates. In your triggers, you'll be able to specify a SMS Template to send at a trigger instead of (or in addition to) an Email Template. It's gotten pushed back a bit because of current wok.

jfulciniti
Jun 14, 2017 11:13 AM
Joined Oct, 2016 29 posts

Looking forward to this as well. Speaking for my condos, it appears people prefer to text VS call or email.

Personally, I like texting because you still have a "paper trail" and it's easier than email.

I also plan to dabble in bulk messaging (similar to email lists) so potential guests cell phone #s are just as valuable to have as their email address.

Paul W
Jul 23, 2020 9:10 AM
OR Team Member Joined Jun, 2009 712 posts

Make sure to read this:
https://www.ownerreservations.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight