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Link for cleaner to confirm cleaning is scheduled

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5 Votes Status: Declined
Ken T
Registered: 8/7/19
  • Pinned

We've decided that, for the foreseeable future, our various housekeeping system partners do an excellent job, and it would be a mammoth task to try to duplicate it. So we won't be adding any new cleaning features in OwnerRez - if you need something more sophisticated, use one of our integrations with them.

https://www.ownerreservations.com/support/articles/housekeeping-service-connections-overview

Replies: 9 - Pages: 1 - Last Reply: May 18, 2021 12:53 PM by: Ken T
Greg S
Registered: 3/3/18
Link for cleaner to confirm cleaning is scheduled

Hi,
I set up a trigger to automatically email my cleaner when a new reservation comes in, then he manually replies to my email to confirm. After that, I manually enter the cleaning date in the booking on OwnerRez.

What I'd like to see: the ability for the emails to contain a link that the cleaning company manager can click that will mark the clean as "confirmed" in OwnerRez (e.g. enter the check-out date as the Cleaning Date).

Any chance we can implement something like this?

Thanks,
Greg

Chris Hynes
Registered: 10/19/12
Re: Link for cleaner to confirm cleaning is scheduled

This is a great idea and something we have planned for dev. Basically you would be able to grant portal access accounts to your staff: https://www.ownerreservations.com/support/articles/portal-access and then assign bookings to them. Once assigned, they would see a list of bookings to be confirmed on their end.

Greg S
Registered: 3/3/18
Re: Link for cleaner to confirm cleaning is scheduled

Great!
Interesting approach - I like that the cleaners can log in to see the cleans assigned to them (although this can be accomplished with an iCalendar subscription, too).

If we could make it as frictionless as possible to confirm each clean, that'd be great (e.g. no login, just click the "confirm" link and they're done).

Moon Curser Vine
Registered: 4/9/19
Re: Link for cleaner to confirm cleaning is scheduled

Has any of this been made possible? How do you add the cleaning date confirmation info info the booking?

Thanks

Crystal
Moon Curser Vineyards

Paul W
Registered: 6/9/09
Re: Link for cleaner to confirm cleaning is scheduled

Hi Crystal, we've been delayed on the housekeeping module but you can set the Cleaning Date on the booking. Booking > Info tab > Change > set cleaning date. That then shows up in other places in the app.

Bill M
Registered: 6/16/19
Re: Link for cleaner to confirm cleaning is scheduled

I am currently working to further integrate the different cleaners and cleaning companies I have into the system. Could you provide an update to the status of this effort?

Ken T
Registered: 8/7/19
Re: Link for cleaner to confirm cleaning is scheduled

I'm going to say, not anytime real soon... Our recent emphasis has been Airbnb messaging and SMS text support. What are you looking for specifically? You could also look into the cleaning-scheduling services we integrate with:

https://www.ownerreservations.com/support/articles/housekeeping-service-connections-overview

Chris A
Registered: 5/21/19
Re: Link for cleaner to confirm cleaning is scheduled

Having a cleaning support system to assign cleaners would be great. We currently use Resort Cleaning and they work well, but would like to have an all-in-one solution through OwnerRez at some point.

Ken T
Registered: 8/7/19
Re: Link for cleaner to confirm cleaning is scheduled

We've decided that, for the foreseeable future, our various housekeeping system partners do an excellent job, and it would be a mammoth task to try to duplicate it. So we won't be adding any new cleaning features in OwnerRez - if you need something more sophisticated, use one of our integrations with them.

https://www.ownerreservations.com/support/articles/housekeeping-service-connections-overview

Pages: 1