Can you please include the potential customers email address to the REPLY letter (after quote has been sent)? Right now, I have to go back to the original inquiry and look for the email address. Then I have to copy and paste it to the REPLY letter, when I want to send a Followup letter. I like to send the follow up letter, against the original quote, so that they can see what the original quote was.
Due to not having the Followup Letter capability, at this moment, it has become difficult to go through these steps. Not so bad for a couple of letters. However, you have 5 - 10 Followup letters to write, it is very time consuming. At this moment, their email address doesn't even appear anywhere on the letter.
Please provide the email address so that a simple REPLY (after the QUOTE letter to us) can go directly to the guest, as well as us.