I would like to have a field code for guest's cell number. I ask guests to verify their cell number since I use the last 4 digits as their door lock code. It would be helpful to be able to add this field code in email templates, especially if I use a trigger with that template.
Thanks for considering this request.
Dont they supply their phone on reservation?
Yes, guests usually do supply that number. But, I would like to be able to include their cell number automatically in an email that I send out using a trigger. Otherwise, I have to go to another tab and copy the number, paste it in my email and then send manually. Also, some people just leave the field blank, but I need that number in case I need to contact them during their stay.
Example:
Your reservation information lists your cell number as {guestcellnumber}. Please let us know if this number is not correct since we use the last 4 digits of this number as your door code during your stay.
(wording is off the top of my head... haven't composed the actual yet)
I would like this feature also. Like Janice, I use the last 4 digits of the guest's cell as their door lock code.
I assume it is correct..Unless they volunteer to tell me otherwise. No issues so far, but I also no longer use cell # for the key code - I use erentallock and that generates unique code for each renter - I have no control of actual digits in that code.
Hi Janice,
Is there a reason you can't use the booking field codes for guest phone number that are there right now? Talking about these:
That isn't specific to the **cell** number of course, but you could use the multi code to show all the numbers you have on file and then word it like so:
"The code is the last four digit of your phone number. We currently have this list of phone numbers for you:
{CPHONE}
Please try the last four digits of each of those numbers."
Not perfect, but it would allow you to automate it.
Thank you for the reply, Michelle. While your idea is feasible, I will just send the message manually for now and copy/paste their cell number in the door code information.
I'm sure erentallock is a great option, but using the guest's cell number has worked well for me. I never get calls from guests about forgotten door codes :)
