Experience the difference of "Elite".

Email from OR Subject reformat to be useful

Status: Closed 1 Vote
Sloanish
Aug 27, 2022 1:20 PM
Joined Jun, 2018 84 posts

Currently on my iPhone in the email view of all emails all I see is:

[Booking # ORB566####] Security dep

I need to open the email to see what it’s actually about  

[Booking # ORB566#####] Security deposit for Mickey Mouse at CMH West Wing will be automatically released tomorrow

if you list it like this next example I do not have to open the email  

Sec. Deposit will release tomorrow for Mickey Mouse [Booking # ORB566######]

In general - Put the action first. For example

ErrorFailed

Released

Renewed

Etc. 

as it is now you have to open the emails to see what’s happening. wastes time. 

Ken T
Aug 27, 2022 2:57 PM
OR Team Member Joined Aug, 2019 899 posts

Many of these are System Messages:

https://www.ownerreservations.com/support/articles/system-messages

You can override the default email templates that the use, and, when you do that, you can rearrange the subject line however you please to your convenience.