Experience the difference of "Elite".

Easier ability to split a the bill among guests

Status: Requested 1 Vote
Ozark Stays
Jun 15, 2021 4:21 PM
Joined Aug, 2020 16 posts

Recently I had to accommodate two travelers who were Arkansas government employees. They both required a separate proof of transaction and receipt in order to qualify for their per diem or they would be stuck footing the bill themselves. The process by which I accomplished the was really more of a workaround than an actual feature. Yes there is a help article on this, but it's very inconvenient, with a lot of manual steps involved. Also, when you send the payment request to the other party who wasn't the original booking guest, it does not capture their guest info in the booking. Ideally I'd like to have a split bill feature similar to what the major OTAs have on the traveler side. This could easily be built into the booking payment workflow to save everybody time. And the second (or more) paying guest would receive their own separate receipt for the transaction.

Paul W
Jun 16, 2021 3:58 PM
OR Team Member Joined Jun, 2009 800 posts

Hi, Ozark Stays, thanks for the suggestion. Just so you know (and maybe you already do) when the payment receipt email is generated, it shows the billing name, email, phone and address of the person that paid, not the guest. So in the case you mentioned with the two Arkansas government employees, if each of them did a separate payment, each of those payments would individually show their own name and info, not the POC/guest name from the booking. Now it also shows the POC/guest name on the booking at the top, but the billing info is under that. Dunno if this helps, just pointing it out.