Experience the difference of "Elite".

BADJOPEN language change

Status: Requested 3 Votes
Dori123
Feb 18, 2021 10:37 PM
Joined Sep, 2020 75 posts

Any way to change the language for the adjacent night field?

Currently it returns the phrase "night after (departing 2/22)". I find this language awkward and it makes my upsell email awkward, as I have to write a sentence to accommodate this exact phrasing.

It would be much easier if this field simply returned the day / date of the adjacent check-out, such as "Monday, February 22." Then I can write my template with clear language, such as "This would extend your booking one night, making your check-out Monday, February 22."

Thanks for considering.

Tracey Eidson
Apr 4, 2021 11:12 PM
Joined Nov, 2020 1 post

Were you able to find another resolution for this language?

Paul W
Apr 5, 2021 2:24 PM
OR Team Member Joined Jun, 2009 711 posts

Hi Dori and Tracey,

The problem with this is that it's not one night that is available - it can be on both sides. When both sides are available, the language changes to something like "the night before (date) and the night after (date). This allows you to use the same field code to target both scenarios. We can definitely add more field codes to show specific dates, so this is a good suggestion. I just wanted to point that out.