I was wondering, what happens now when a check is checked off as the customer wanting to pay by check? Does the system now treat it as a BOOKED transacation, thus changing status' to PREEMPTED? If so, can there be a separate status instead, maybe Awaiting check?
Some times customers change their minds, without telling us, and we lose out on other bookings. I am trying to figure out which is the best way of not losing a second person inquiring for dates we are waiting for the check.
Ideally, it would be nice to have the system create a status for these scenerios. We can let the potential customer know that we are awaiting a check from a potential guest. But, what if they asked first, a second party BOOKS using a check, and the first customer comes back a couple of days later, ready to book? I guess it goes back to sending an ALERT to the owner, that someone tried to book. However, ALSO, letting the potential customer know that a check is being awaited and we will notify them if it opens up again.
Thus, under this new status (awaiting?) have the screen come up stating this fact. Instead of it just being PREEMPTED and the dates are closed and booked. The dates are not always closed and booked when a check is "being" sent.
You know what I mean?