Allow email/triggers to be set by hours or days and also send SMS
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Michael D
Registered: 10/19/19
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Allow email/triggers to be set by hours or days and also send SMS
Apr 24, 2020 3:57 PM
It would be very useful to have the ability to set the send criteria by hours or days. for example - I currently send an email with the lock code a day before and then a reminder 2 hours before arrival. For the 2 hour reminder, I send both email and SMS. |
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Chris Hynes
Registered: 10/19/12
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Re: Allow email/triggers to be set by hours or days and also send SMS
Apr 24, 2020 7:30 PM
Yep, we've been planning on both of these things for a long time and actually had them slated to start development this month, but they got bumped by COVID :-/ The eternal story. Definitely on the near term schedule and you'll hear more as we get closer, but no firm ETA on them yet. |
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Brendan C
Registered: 11/7/19
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Re: Allow email/triggers to be set by hours or days and also send SMS
Apr 27, 2020 9:34 PM
This would be a HUGE benefit!! I look forward to the rollout. |
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Coastal Waves V
Registered: 11/21/19
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Re: Allow email/triggers to be set by hours or days and also send SMS
May 6, 2020 3:51 PM
It would be wonderful to be able to trigger the lockbox code a few hours before checkin. |
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Ellen E
Registered: 2/5/20
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Re: Allow email/triggers to be set by hours or days and also send SMS
May 12, 2020 1:05 PM
So, I was trying to set up a trigger for an email to go out one day before they are due to check out. Is that not possible? |
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Lydia B
Registered: 5/8/19
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Re: Allow email/triggers to be set by hours or days and also send SMS
May 12, 2020 2:10 PM
If you go to your Trigger settings, the second line, labeled "time" gives you the option of choosing "after" or "before" - and then you can choose "booking has departed". |
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Ellen E
Registered: 2/5/20
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Re: Allow email/triggers to be set by hours or days and also send SMS
May 12, 2020 2:24 PM
Got it! Thanks! |