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Airbnb's new WiFi tester

Status: Requested 7 Votes
Scott J
Nov 10, 2021 3:18 PM
Joined Mar, 2019 117 posts

Airbnb just rolled out a new feature, a WiFi tester that confirms the speed in your property and posts the speed on the listing. However, those of us who managed their listings' data via OwnerRez are not able to access this feature. Are you aware of this, and are you in the process of getting it available via OR?

Ken T
Nov 10, 2021 4:25 PM
OR Team Member Joined Aug, 2019 1321 posts

Yes, we are aware of this, but at present Airbnb has no integration API for it available, so it is not possible for us to use that system.

Dan K
Dec 31, 2022 10:36 AM
Joined Dec, 2022 1 post

Are we able to update our Wifi speed on Airbnb, or will OR overwrite this?

Ken T
Jan 4, 2023 3:55 PM
OR Team Member Joined Aug, 2019 1321 posts

That's a good question... As we read the documentation, it should be possible for you to set this in Airbnb using their app, and then for the data to remain valid since OwnerRez can't set it via API.  But, we have run into situations where it doesn't work that way.  I'd suggest giving it a try, and writing in to the Helpdesk to report either way.

Amanda D
Feb 13, 2023 11:58 AM
Joined Jun, 2022 4 posts

I ran the wifi test through the airbnb app last week, but that data is no longer in my listing.

Ken T
Feb 13, 2023 3:06 PM
OR Team Member Joined Aug, 2019 1321 posts

Thanks!  We've filed a bug report with Airbnb.