Experience the difference of "Elite".

Add MESSAGE (or EMAIL) to Inquiry screen

Status: Requested 1 Vote
Chuck K
Jul 8, 2022 1:14 PM
Joined Oct, 2019 52 posts

We use the automated inquiry and quote response. But we sometimes get inquiries with questions through our website. To respond on the Inquiry screen is a bit convoluted, having to select ANSEWR tab and then "Answer Again".

Couldn't we have an "Email Inquirer" button that would also have a drop down to sleet a template?

Chuck

Ken T
Jul 8, 2022 3:52 PM
OR Team Member Joined Aug, 2019 841 posts

There is significant ongoing work planned around messaging, which wouldn't necessarily be exactly this, but is related.