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Add a 3rd guest type for Infants (beyond Adult/Child)

Status: Requested 6 Votes
Coleman Lake
Apr 24, 2023 7:14 PM
Joined Mar, 2023 9 posts

Today the system supports Adult and Child guests.  We have 3 rate tiers: Adult, Child and Infant.  

Feature Request: Add Infant as a guest type (or a user-definable guest type) and allow me to create a different surcharge/add-on for that guest type.  Pets is an example that works -- I'd be happy if I could just change the name from Pets to Infants.

Ventura County V
Apr 25, 2023 2:13 AM
Joined Mar, 2022 115 posts

Yes, this would be good.  It should also be a tag in the message system.  Right now if a guest books with an infant, the infant does not show on any confirmation emails, which has lead to some confusion.

Annie N
Nov 11, 2023 3:13 AM
Joined Aug, 2023 6 posts

Yes I am also having same problem where infants are not being included in any confirmations emails from airbnb bookings leading to confusion. 

Is there a Field that picks up the airbnb infant count?

Caleb M
Nov 15, 2023 1:10 PM
OR Team Member Joined Mar, 2022 114 posts

Hi Annie,

For Airbnb we have a small article here you may find helpful, https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#age-limit

~Caleb