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Why is OR importing an Airbnb booking that has not been 'accepted' yet?

BlueMtnCabins
Aug 5, 2020 2:21 PM
Joined Jun, 2016 1036 posts

?

Ken T
Aug 6, 2020 7:31 PM
OR Team Member Joined Aug, 2019 899 posts

Can you write in to the Helpdesk with the ORB number of the booking, so we can take a look?

BlueMtnCabins
Aug 6, 2020 7:39 PM
Joined Jun, 2016 1036 posts

Ken T said:

Can you write in to the Helpdesk with the ORB number of the booking, so we can take a look?
Sent, Thanks. Not a big deal for me but may be affecting others.

Chris Hynes
Aug 13, 2020 10:25 AM
OR Team Member Joined Oct, 2012 1370 posts

For edification for future questions, this is because Airbnb includes all reservations in their iCal whether they are accepted yet or not.

The best way to solve this issue is to switch to the API integration: https://www.ownerreservations.com/support/articles/channel-management-api-integrations-airbnb