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Why is OR importing an Airbnb booking that has not been 'accepted' yet?

Replies: 4 - Pages: 1 - Last Reply: Aug 13, 2020 10:25 AM by: Chris Hynes
BlueMtnCabins
Registered: 6/6/16
Why is OR importing an Airbnb booking that has not been 'accepted' yet?

?

Ken T
Registered: 8/7/19
Re: Why is OR importing an Airbnb booking that has not been 'accepted' yet?

Can you write in to the Helpdesk with the ORB number of the booking, so we can take a look?

BlueMtnCabins
Registered: 6/6/16
Re: Why is OR importing an Airbnb booking that has not been 'accepted' yet?

Ken T said:

Can you write in to the Helpdesk with the ORB number of the booking, so we can take a look?
Sent, Thanks. Not a big deal for me but may be affecting others.

Chris Hynes
Registered: 10/19/12
Re: Why is OR importing an Airbnb booking that has not been 'accepted' yet?

For edification for future questions, this is because Airbnb includes all reservations in their iCal whether they are accepted yet or not.

The best way to solve this issue is to switch to the API integration: https://www.ownerreservations.com/support/articles/channel-management-api-integrations-airbnb

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