Experience the difference of "Elite".

was there a feature for guest rating?

BlueMtnCabins
Jan 19, 2017 5:00 PM
Joined Jun, 2016 1052 posts

Or am I imagining? I thought there used to be a "guest rating" or some such. I do not seem to see it. reason I am asking that I had 3 guests in a row that I would rather NOT have again (even though they expressed desire to rent again in the future). Wonder if "guest rating" could prevent future auto-quotes to such guests with "low" ratings. I put info in notes, but that will not help if they inquire again...

Michelle J
Jan 20, 2017 1:38 PM
OR Team Member Joined Jan, 2011 582 posts

Hi,

We have a "Guest Had Problem" flag which you can find under the Notes tab (of a booking). That makes it so the Repeat Guest badge shows a yellow color in other places where the same guest shows up. We do plan on expanding this workflow to talk about types of problems and have guests blacklists which would not allow a quote or booking to be created without clicking override.

-Michelle

BlueMtnCabins
Jan 20, 2017 1:40 PM
Joined Jun, 2016 1052 posts

Thank you! It should do