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was there a feature for guest rating?

Replies: 3 - Pages: 1 - Last Reply: Jan 20, 2017 1:40 PM by: BlueMtnCabins
BlueMtnCabins
Registered: 6/6/16
was there a feature for guest rating?

Or am I imagining? I thought there used to be a "guest rating" or some such. I do not seem to see it. reason I am asking that I had 3 guests in a row that I would rather NOT have again (even though they expressed desire to rent again in the future). Wonder if "guest rating" could prevent future auto-quotes to such guests with "low" ratings. I put info in notes, but that will not help if they inquire again...

Michelle J
Registered: 1/6/11
Re: was there a feature for guest rating?

Hi,

We have a "Guest Had Problem" flag which you can find under the Notes tab (of a booking). That makes it so the Repeat Guest badge shows a yellow color in other places where the same guest shows up. We do plan on expanding this workflow to talk about types of problems and have guests blacklists which would not allow a quote or booking to be created without clicking override.

-Michelle

BlueMtnCabins
Registered: 6/6/16
Re: was there a feature for guest rating?

Thank you! It should do

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