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VRBO Integrated listings & their new "Health & Safety" fields

Valerie R
May 20, 2020 3:30 PM
Joined Sep, 2019 118 posts

VRBO has launched their new "Health & Safety" area under "Edit Property" that is going to be used as a new "call out" on listings to highlight the information hosts enter for concerned guests. They are also going to use this information to boost search results for listings that contain information in these new fields.

If we have integrated our VRBO listings with OR we know that all changes must be made through OR to be synched over to VRBO.

What fields should we be using in OR to populate those new fields in VRBO?

If we enter information into those fields in VRBO will it be wiped out the next time OR syncs with VRBO?

Ken T
May 20, 2020 3:57 PM
OR Team Member Joined Aug, 2019 1325 posts

This new area is actually not supported by the VRBO API at all yet, so there is no way for you to control it from OwnerRez.

Fortunately, VRBO designed it well - if our API feed doesn't provide updated information for these fields (which it won't, because it can't) then whatever you configure in VRBO will not be overwritten. So you can just go ahead and set up that information in VRBO.

Down the road, when the API is extended to support this area and we add it to OwnerRez, you'll need to configure it there. But that won't be for awhile.