Experience the difference of "Elite".

VRBO bookings: Some coming in as VRBO; some coming in as VRBO (legacy)

Mar 2, 2021 12:27 AM
Joined Sep, 2020 85 posts

Why would some of my bookings come into the OR system with a Listing Site of VRBO (legacy) and others come in with a Listing Site of (VRBO)? What's the difference in these two?

I have noticed that I have a trigger set for "Everything But VRBO" and the VRBO (legacy) bookings apparently do not follow the same rules as the VRBO bookings...

Thanks for your insights.

EDIT: The OR guys are ON IT!! Dev team looking into it.

Chris Hynes
Mar 2, 2021 9:10 PM
OR Team Member Joined Oct, 2012 1396 posts

This happened because of the consolidation we did to bring Vrbo and HomeAway to one channel instead of two. There was an edge case where the matching logic on channel bridge wasn't merging them correctly.

We just released an update that'll fix that, and updated those bookings to use the correct Vrbo listing site (rather than the legacy one).

Mar 2, 2021 9:38 PM
Joined Sep, 2020 85 posts

Thanks for the quick response and fix!