I've seen various results using this custom field, sometimes with the at xx:yy PM and sometimes without.
Am I using the wrong field? I would like the actual time to always be presented in the email.
My template:
Arrival: {BARRDAY} {BARR} at {BCHECKIN}
Departure: {BDEPDAY} {BDEP} at {BCHECKOUT}
Results from the last three time the automated email was sent
Arrival: Thursday Jul 11, 2019 at Standard Check-in
Departure: Monday Jul 15, 2019 at Standard Check-out
Arrival: Thursday Jul 11, 2019 at Early Check-in at 12:00 PM
Departure: Monday Jul 15, 2019 at Standard Check-out
Arrival: Saturday Jul 13, 2019 at Standard Check-in at 4:00 PM
Departure: Wednesday Jul 17, 2019 at Standard Check-out at 10:00 AM
To put a value in there always, go to the Rules section of the property and set the default check-in and check-out times.
Those merge fields look at the times set on booking, and if a time isn't set on the booking they fall back to the property. If no time is set on the property, then it'll say "Standard". As long as you've got a time on the property it will show that instead of "Standard".
Also note the field you're using does include the "early check-in" language if applicable where the booking time is different from the property time. If you're using that field you may want to rearrange it a bit so the sentence reads better, like:
{BCHECKIN} on {BARRDAY} {BARR}
which would show
Early Check-in at 12:00 PM on Thursday Jul 11, 2019
Or else if you always want the time and don't want to denote early/late here use the {BCHECKINTIME} and {BCHECKOUTTIME} fields which only show the time.
That worked - makes sense, and thanks for the quick response !!
Where do I change the check in and check out time that is used by {BCHECKIN} and {BCHECKOUT}?
@Jennifer: On the property rules. Find a property > drill in > Rules tab > Change button > scroll down.
