Experience the difference of "Elite".

uploaded documents

JTVRs
Jul 6, 2019 7:16 PM
Joined Jun, 2018 385 posts

OK, I get how to upload documents. If I want to change an uploaded document, how do I do that, without changing its "URL" and breaking the hyperlink?

Monica R
Jul 7, 2019 10:16 AM
Joined Feb, 2018 86 posts

I believe you go into the document and choose "edit" and that changes the document contents but not the URL. I update my rental agreement now and again and the link always stays the same.

I hope I've answered the question you asked.

Monica

Chris Hynes
Jul 7, 2019 10:37 AM
OR Team Member Joined Oct, 2012 1358 posts

Yep, if you're changing the renter agreement you can do that at any time.

I think @JTVRs is referring to uploaded documents with links embedded in the email. For those, the files are heavily cached so there's no way to update an existing link. You need to upload a new file and change the links in your email templates etc to point to that new file version.

JTVRs
Jul 7, 2019 10:59 AM
Joined Jun, 2018 385 posts

Thanks. I figured it might impact, just wanted to know.

Monica R
Jul 7, 2019 11:22 AM
Joined Feb, 2018 86 posts

Thanks for explaining. Out of curiosity, what kind of documents would one upload that contained links? I'm open to ideas to make my guest experience better!

Thanks!
Monica