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Two name fields on guest record

Dec 17, 2019 10:36 PM
Joined Apr, 2018 17 posts

Hi - it would be great to be able to enter two different names on a CRM record...for those who are partners or have different last names but should be on the same record. Thanks!

Ken T
Dec 18, 2019 10:35 AM
OR Team Member Joined Aug, 2019 1325 posts

Yes, this has been requested before. We're hoping to overhaul our guest record handling over the course of the coming year, to help more readily identify repeat guests, allow them to be associated with multiple bookings, and allow more than one guest to be associated with a booking, among other things.

Jenni M
Sep 13, 2020 10:04 PM
Joined Sep, 2020 2 posts

Has there been progress on associating multiple guests to a booking?

Chris Hynes
Sep 14, 2020 11:14 AM
OR Team Member Joined Oct, 2012 1396 posts

Not yet -- the only way currently is to create custom fields: https://www.ownerreservations.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance