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Trigger to Canceled Booking

Replies: 1 - Pages: 1 - Last Reply: Mar 17, 2020 12:31 AM by: Lydia B
Lydia B
Registered: 5/8/19
Trigger to Canceled Booking

I would like to set up a trigger email to go to guests who have canceled their booking. I can't seem to find anything in the trigger set-up which allows me to direct something towards guests a certain length of time after they've canceled. I know I can send something as soon as they cancel, but I want to reach out later to remind them we're still here if they'd like to try again. Looks like we just need one more option in the "Action", "Time" drop-down - "Booking is canceled."

Or maybe we do something with the Booking Status, or Booking Fields (Canceled on Date)? PLEASE! :)

Pages: 1