Trigger to Canceled Booking
Trigger to Canceled Booking Mar 17, 2020 12:31 AM
I would like to set up a trigger email to go to guests who have canceled their booking. I can't seem to find anything in the trigger set-up which allows me to direct something towards guests a certain length of time after they've canceled. I know I can send something as soon as they cancel, but I want to reach out later to remind them we're still here if they'd like to try again. Looks like we just need one more option in the "Action", "Time" drop-down - "Booking is canceled."
Or maybe we do something with the Booking Status, or Booking Fields (Canceled on Date)? PLEASE! :)