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Third Party Alert - Email to Cleaner

Sherene M
Apr 19, 2019 12:20 PM
Joined Jan, 2018 24 posts

My cleaner got all my emails last year - but she is not getting any this year? Still shows they are being sent. Still the same address. Just not coming thru. Any ideas?

Chris Hynes
Apr 19, 2019 12:31 PM
OR Team Member Joined Oct, 2012 1338 posts

I see them going out and sending correctly to gmail with no rejections on her part.

Have her check the spam and promotions folders -- gmail recently rolled out an update that changes their categorization logic, so they may be hiding those emails. If she doesn't see them right off, have her search for the property name in her gmail -- it'll probably come up and show which folder they are buried in.

Sherene M
Apr 20, 2019 5:38 PM
Joined Jan, 2018 24 posts

Chris, Thanks so much for checking. Good to know they are making it to Gmail.
She has been thru spam etc. and it looks like she has not gotten anything new since January.....!
I have even had her looking for things sent from inquiryspot.com Is that correct?

Chris Hynes
Apr 20, 2019 6:41 PM
OR Team Member Joined Oct, 2012 1338 posts

Yep! You can look in the Emails tab in OwnerRez to see the exact FROM and dates to look for on emails sent to her.