Experience the difference of "Elite".

The bank did not approve this request. Details: Duplicate Transaction

Pedro T
Jul 6, 2020 6:42 PM
Joined Nov, 2017 37 posts

I'm trying to hold a part of a guest's security deposit but receive this error when submitting the release.
The booking was through VRBO.
I haven't done this before. Any assistance would be appreciated.

Ken T
Jul 6, 2020 7:48 PM
OR Team Member Joined Aug, 2019 785 posts

Please write in to the Helpdesk, with the ORB number of the booking, and we'll take a look.