The bank did not approve this request. Details: Duplicate Transaction

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Replies: 2 - Pages: 1 - Last Reply: Jul 6, 2020 7:48 PM by: Ken T

Pedro T

Registered: 11/16/17

The bank did not approve this request. Details: Duplicate Transaction Jul 6, 2020 6:42 PM

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I'm trying to hold a part of a guest's security deposit but receive this error when submitting the release.
The booking was through VRBO.
I haven't done this before. Any assistance would be appreciated.

Ken T

Registered: 8/7/19

Re: The bank did not approve this request. Details: Duplicate Transaction Jul 6, 2020 7:48 PM

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Please write in to the Helpdesk, with the ORB number of the booking, and we'll take a look.

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