Experience the difference of "Elite".

system quoting for 2 nights when I have 4 night min set up?

BlueMtnCabins
Sep 11, 2019 2:06 PM
Joined Jun, 2016 1005 posts

I have "leaf season" set up as 4 night minimum, Minimum 2 nights in gaps. I just got an inquiry for 2 nights and quote got generated and sent to smbyo inquirer.
I assumed what would happen the "rule violation" email would be sent, but no, "available" email was sent with quote.
Season: Leaf season (2019) 10/3 - 11/2 ( 4 night min, 2 in gaps)
Inquiry was for 10/25-10/27
Property: ORP31455
Inquiry: ORI802434938
Gap is way greater than 2 nights.
What is set up wrong? I have a feeling this is some recent occurrence.

BlueMtnCabins
Sep 12, 2019 12:10 PM
Joined Jun, 2016 1005 posts

?

Chris Hynes
Sep 12, 2019 1:08 PM
OR Team Member Joined Oct, 2012 1353 posts

This is happening because you have a min weekend nights = 2 rule set on the property. Since the nights in question are all weekend nights, and since the season doesn't have a min weekend nights setting, that 2 minimum is overriding.

My suggestion would be to clear the min weekend nights rule on the property. If it's the same as min nights, you don't need it -- you only need that when it's different, like:

min nights = 2 but min weekend nights = 3

BlueMtnCabins
Sep 15, 2019 7:42 PM
Joined Jun, 2016 1005 posts

Thank you. I must have meant to enter min 2 gap nights nut somehow updated weekend nights? Not sure how that happened. Anyhow, I fixed it now and will observe.