Syncing Calendars

Hi,

When you sync the calendar onto HomeAway and VRBO, do you provide the names and emails of the guests? If so, is there an option to just RESERVE the dates, without all the details? I don't want HomeAway having all those details, so they can use it for their studies. I do not fill in the info now, for HA.

Thanks,
Claudia

GREAT!

Thanks,
Claudia

Our updater has been offline for several hours. We ran into some performance issues and took it offline to do some tweaking. We just now - literally 10 minutes ago - put it back online, and the updates are going out right now. There are hundreds of bookings waiting to update so yours may take a few minutes. ~Sam

PS. Ordinarily, calendar updates are made within 10 minutes of your change.

I do not know if they updated. I updated them manually.

Claudia

I have a new Calendar sync issue that just arose.
We spun up a new property and purchased the "bundle' from VRBO that gives us a VRBO listing and a HomeAway listing. The issue is that is it not a 'traditional' HomeAway listing (since it is part of the bundle) - it is the same listing number as VRBO with VB amended to it. When I try and calender sync from OwnersRez to HomAway I put in the credentials for HomeAway and the listing number and I get a "The login credentials succeeded, but the property ID was not found." message. If I try and put a VB at the end of the listing, OwnersRez removes it. The listing number is 444546vb.

Thanks,
David

Veronica - Thanks! It had been so long since it set-up the calendar I forgot that the connect ID was different. That did the trick.

David