Experience the difference of "Elite".

Surveys don't work

Scott J
Jun 4, 2020 12:53 PM
Joined Mar, 2019 53 posts

When I click on any items in your surveys, I get a pop up with an error message that says, "File unavailable. Sorry, there's a problem with this file. Please reload."

Paul W
Jun 4, 2020 1:06 PM
OR Team Member Joined Jun, 2009 706 posts

@Scott: I assume you're referring to the blog ones here?

https://www.ownerreservations.com/blog/coming-soon-to-a-site-near-you

Loads fine for me. I can click items and input text without problem. Here's a pic of me doing that.

Do you have browser extensions that block iframes or scripting turned on? Some other kind of malware that's a bit too aggressive?

What browser are you using?

Scott J
Jun 4, 2020 2:16 PM
Joined Mar, 2019 53 posts

I use FF.

I don’t have any add-ons that block iframes or scripting, but could an ad blocker be the culprit? I’ve never had any issues with OR before.

Paul W
Jun 4, 2020 4:10 PM
OR Team Member Joined Jun, 2009 706 posts

Strange!

What if you go the survey link directly on Google:

https://docs.google.com/forms/d/e/1FAIpQLSdc3SDGBtAySnlS2i74sbZK0jVEUklrE5nNkNd_P4AVi6TjGQ/viewform