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SMS failed to send Failure Reason: 30008

Oct 8, 2020 5:35 PM
Joined Jun, 2016 1097 posts

what does that mean? Thanks

Chris Hynes
Oct 8, 2020 7:29 PM
OR Team Member Joined Oct, 2012 1396 posts

30008 is an Unknown error. Here's the description:

"Message Delivery - Unknown error

If a message you sent is not delivered to the end device and returns a 30008 error code, this means that delivery of your message failed for unknown reasons.

When we receive a very generic error from our carrier partner that we have no further details about, we associate the message with the error code 30008, letting you know that we truly doesn’t know what caused this error from the provider."

You can try again and see if it works -- it's possible the phone is off or roaming or isn't reachable for some reason. If you know it should work, like you can text the number directly via other devices, send through a few tests from OwnerRez and send in a support ticket and we'll escalate it up to the carrier.