Built by owners, for owners.
Replies: 6 - Pages: 1 - Last Reply: Sep 11, 2019 9:16 PM by: Chris Hynes
Leyla M
Registered: 3/15/18
Sign in

Recently I have to re log in each time I need to manage reservations, in the past I had to log in maybe 1x at the most 2x per week and now it is everytime even after selecting “stay logged in” just wondering why I can’t stay logged in. As soon as I do other things and then go back to owner res minutes later I have to log in all over again.

Chris Hynes
Registered: 10/19/12
Re: Sign in

What browser are you using? There's a known issue on older iOS devices that can cause apps to lose the login position, so if you're on Apple make sure you're on the latest update.

Leyla M
Registered: 3/15/18
Re: Sign in

I’m on my iphone which is up to date.

Chris Hynes
Registered: 10/19/12
Re: Sign in

Are you using OwnerRez icon on the home screen or OwnerRez in Safari?

Can you double check which iOS version you have using these directions: https://support.apple.com/en-us/HT201685 and let us know so we can try to reproduce the issue?

Leyla M
Registered: 3/15/18
Re: Sign in

My phone says up to date 12.4.1
I go to the website with safari same as I always have for a long time now. I can’t even respond here without having to log in every time. I don’t know what the owner rez icon is but I have always just gone to the website and just recently it makes me re log in after everytime I leave the page to look at something else and cone back to it.

Chris Hynes
Registered: 10/19/12
Re: Sign in

Hmm, I wonder if they recently changed something. Will research.

So when you go to OwnerRez, you go to Safari and then what? Are you opening it from a bookmark, and if so what's the starting URL? Or do you just type in https://secure.ownerreservations.com?

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