Server error (403 error). - General Help and Questions - Forums

amantalv

Registered: 1/1/18

Server error (403 error). Jun 12, 2018 9:04 PM

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Hello,
Today I received a call from a potential renter who stated my currency for my rates, under my calendar, is showing in Krone currency.
When I went to have a look, he's right, and the rates tables is not mine. As a matter of fact the inquiry format and the calendar are not mine either. When I look at the widget shortcode, it's a completely different property. I attempt to copy the syntax from the shortcoder plugin and copy it into the respective widget in Elementor, and it changes the content on the page to what it's supposed to be. However, when I go to UPDATE the page, I am getting a message Server Error (403 error).
I am not sure how this is pulling the wrong data in the first place, let alone why it won't update with the correct data even when I plug that in manually.

Any help appreciated.

Thanks,
Aris

Chris Hynes

Registered: 10/19/12

Re: Server error (403 error). Jun 12, 2018 9:12 PM

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This can be caused by a security plugin like WordFence that is blocking the widget script. If you have WordFence, check out this article: https://www.ownerreservations.com/support/articles/403-error-whitelisting-wordfence

Since there was an error on saving, the widgets were never updated to point to your property and still must be set for the VacationSoup example property.

Once you fix the security issue and re-save, that'll fix the problem. To double check, hold down the Ctrl key and click on the widget. That will pop up a message with the property name showing in the widget.

amantalv

Registered: 1/1/18

Re: Server error (403 error). Jun 12, 2018 9:42 PM

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Thanks for this! Got it working. I had searched the forums for the error message and it did not come up. But it worked precisely!

Thanks again,
Aris