Experience the difference of "Elite".

selling extra "experiences" or items

Ann-Tyler
Aug 18, 2019 9:19 AM
Joined Jul, 2019 9 posts

I'd like to offer my guests the option to buy extra items (t-shirt or coffee mug, for example) and/or an extra experience (the romance basket, for ex) during their booking process. Is it possible to "upsell" items during their booking?

Chris Hynes
Aug 19, 2019 10:43 AM
OR Team Member Joined Oct, 2012 1354 posts

Yep, you can do this with an optional surcharge that the guest can choose during the reservation process. More on that:

https://www.ownerreservations.com/blog/add-ons-are-here--also-known-as-optional-surcharges
https://www.ownerreservations.com/blog/enhanced-surcharges-discounts-and-add-ons

If they want something during their stay, there's no guest form for that currently. Instead, you'd edit the charges of the booking and then run a payment on the booking.

Ann-Tyler
Aug 20, 2019 2:42 PM
Joined Jul, 2019 9 posts

Got it! Thanks!