So sorry to ask so many questions today!! :)
I noticed that the search box in the upper right of the OR screen won't find a partial match. I wanted to find a guest, but I couldn't remember the exact spelling of their last name so I put in just the first five letters, thinking the system would find it, but it didn't.
Is there something special I need to do in order to get the search to find results on a partial match? (Like can I use quotes, boolean logic, etc?)
That's a good question. The search box up top is a full text search like Google so it decides which partial matches to find and looks for words, so half a name won't always come up.
Makes sense though, if you put in a partial name or prefix, you should always get a result. I'll see what we can do about that.
In the meantime, if you go to the Guests or Bookings grids and do a filter, that will do a normal wildcard search automatically, so a partial will come up.