Experience the difference of "Elite".

run reports to see historical payment info from disabled properties

Katie K
Aug 31, 2021 4:27 PM
Joined Jul, 2019 16 posts

Is there a way to run any reports so that we can see past payments from disabled properties?

I would like to see at a glance in reports how much we made last year in Total Payouts for all properties, but because several of the properties we managed during that time are now disabled, I don't see the income they generated in the total.

Is there a way to see this?

Thank you

Alanna Miel
Dec 4, 2021 11:22 AM
Joined Nov, 2020 9 posts

Please! This is such a huge bug to fix! PMs need to be able to quickly show their annual revenue without re-enabling properties. It is both a waste of time and a stress to have to do so. This should be a simple fix. Please, please!

Misty T
Dec 18, 2021 5:08 PM
Joined Jan, 2018 9 posts

Any answers on this? I just disabled a property due to selling it but didn’t run any reports before doing so.

Ken T
Dec 18, 2021 6:51 PM
OR Team Member Joined Aug, 2019 847 posts

I don't think it's likely that this will be changed in the near future, but as pointed out previously, you can always re-enable to property to get whatever data you need. It's not deleted, just hidden.

Lorraine W
Jan 22, 2022 1:19 PM
Joined Mar, 2021 6 posts

This would be a huge help to us. Not only for reporting but also to be able to see historical bookings when we don't have the guest name (as we no longer have access to the channels)

Chris L
Mar 7, 2022 2:16 PM
Joined May, 2017 165 posts

A few months ago, we sold off some of our properties, and now I'm understanding why this is an issue people are complaining about.

I keep running reports to analyze last year's performance of all my properties (I'll often do this when talking with a potential new client so I can show them what they might be able to expect as far as revenue/occupancy/etc.), but now my report data is hobbled because several of the properties I'd show them data for are now missing.

It would certainly be nice if OR could handle this more gracefully--perhaps add an option in the various reports to "include disabled properties."

Matt K
May 9, 2022 11:20 AM
Joined Dec, 2020 1 post

We would love to see this too. Why couldn't the properties be listed in the property drop down list as a an option? The value of good reports is immense.

Tarki
5 days ago
Joined May, 2020 57 posts

Agree with the others, when a property is disabled, there should be a possibility to be able to get the data into the reports.