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Requesting Guest Information - where? Rental Agreement?

Replies: 4 - Pages: 1 - Last Reply: Aug 13, 2019 7:38 PM by: Tracy P
Tracy P
Registered: 7/31/19
Requesting Guest Information - where? Rental Agreement?

Good day,

I need to get certain non standard information from every guest and prior to using OR it was on my emailed rental agreement. Is there a place on the Rental Agreement where I can have the guest answer some questions - for example, whether they will be renting a vehicle and need a parking pass plus a few others?

I have searched but can not find this answer. Thanks in advance.

BlueMtnCabins
Registered: 6/6/16
Re: Requesting Guest Information - where? Rental Agreement?

You create custom fields that are applicable to "Booking" and they are shown on check out form. Like I have custom fields with instructions to enter guest's initials to agree to something, or to enter their age. These are shown on checkout form before they proceed to sign the rental agreement. They must be filled in or they cannot proceed.

Paul W
Registered: 6/9/09
Re: Requesting Guest Information - where? Rental Agreement?

Thanks for helping with great information, BlueMtnCabin!

Tracy, here is a support article that was specifically written for this issue:

https://www.ownerreservations.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance

Tracy P
Registered: 7/31/19
Re: Requesting Guest Information - where? Rental Agreement?

Thank you so much!! Very helpful.

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