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RDD versus Security Deposits

Paul W
Sep 24, 2021 9:34 AM
OR Team Member Joined Jun, 2009 707 posts

We now support Refundable Damage Deposits as part of our built-in security deposit feature. Read the announcement here:

https://www.ownerreservations.com/blog/refundable-security-deposits-quotes-can-hold-dates-batch-update-for-qb-sync

Rich S
Feb 6, 2020 12:00 PM
Joined Dec, 2018 299 posts

I have only done a few direct bookings outside of vrbo or airbnb, so haven't paid much attention to security deposits. After reading the help documentation (which is quite well written by the way!) I think I understand it, but would like to be certain.

By the way, I do not handle credit/debit cards in any manner, all of my direct booking is by guests mailing me (or venmo) checks. And I do not use the VRBO api, however I do use the Airbnb API

I *think* that I should change my settings regarding Security Deposits (in property rules) to have "No security holds"
And instead I should be using a Refundable Damage Deposit configured as a surcharge

This all makes sense, just double checking that when using RDD's only I should turn off Security Deposits.

And finally - I want to make sure that doing this is safe for the Airbnb API I'm using. In that API I have "specific amount $100" set.

BlueMtnCabins
Feb 6, 2020 1:52 PM
Joined Jun, 2016 991 posts

https://www.ownerreservations.com/forums/general-help/secdep-via-cc-hold--insurance-vs-traditional-damage-deposit

BlueMtnCabins
Feb 6, 2020 1:54 PM
Joined Jun, 2016 991 posts

https://www.ownerreservations.com/forums/requests/refundable-damage-deposit--how-it-is-displayed-in-quotes

Rich S
Feb 8, 2020 8:35 AM
Joined Dec, 2018 299 posts

BlueMtnCabins said:

https://www.ownerreservations.com/forums/requests/refundable-damage-deposit--how-it-is-displayed-in-quotes

Thanks, both link were helpful.

Paul W
Sep 24, 2021 9:34 AM
OR Team Member Joined Jun, 2009 707 posts

We now support Refundable Damage Deposits as part of our built-in security deposit feature. Read the announcement here:

https://www.ownerreservations.com/blog/refundable-security-deposits-quotes-can-hold-dates-batch-update-for-qb-sync