Experience the difference of "Elite".

Rate adjustments

Paul E
Jun 7, 2022 6:08 AM
Joined May, 2022 2 posts

hey,

I'm trying to use rate adjustment feature to incorporate each channels commission I pay. But it's not pushing the rate adjustment through.

Any reason to why this is not happening?

Cheers

Ken T
Jun 7, 2022 10:50 AM
OR Team Member Joined Aug, 2019 787 posts

There can be many reasons; the most likely is that your APIs are not connected/active.  Please write in to the Helpdesk with specifics so we can investigate.

Paul E
Jun 18, 2022 12:23 AM
Joined May, 2022 2 posts

Thanks Ken,

I would obviously have more issues than what I mention if the API wasn't connected. So yes, it is. Just the rate adjustment doesn't work in the API. The airbnb one does not the booking.com one. 

But again thanks, I'll reach out to OR directly.