hey,
I'm trying to use rate adjustment feature to incorporate each channels commission I pay. But it's not pushing the rate adjustment through.
Any reason to why this is not happening?
Cheers
There can be many reasons; the most likely is that your APIs are not connected/active. Please write in to the Helpdesk with specifics so we can investigate.
Thanks Ken,
I would obviously have more issues than what I mention if the API wasn't connected. So yes, it is. Just the rate adjustment doesn't work in the API. The airbnb one does not the booking.com one.
But again thanks, I'll reach out to OR directly.
Paul, did you ever figure this out? I'm trying to add 3% higher rate to accommodate for commission/service charges the platforms require. Where is this able to be done on the OR website?
Hi Brian,
Rate Adjustments for API channels are made within the Settings > API Integrations > (Channel Name) page options.
If you're connected to Airbnb or Vrbo via iCal only, you can use Settings > Channel Bridge to push rates to them, and it will allow an adjustment option in those pages too.
