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Quickbooks

Music City Mag
Mar 5, 2019 2:23 AM
Joined Feb, 2019 1 post

How do I pull in the host fees I see in OwnerRez from my channel manager imports into Quickbooks correctly?

Paul W
Mar 5, 2019 10:58 PM
OR Team Member Joined Jun, 2009 708 posts

The fees do not push over at the moment. That is coming - we have that on our QB To Do list - but at the moment only charges and payments get synced across. We recommend syncing payments to "Undeposited Funds" and then manually creating Deposit records in QB with the appropriate payments and fees to match your bank statements.

Mitch F
Jul 14, 2021 6:50 PM
Joined May, 2021 1 post

Did you guys build a solution to this?

Chris Hynes
Jul 15, 2021 9:39 AM
OR Team Member Joined Oct, 2012 1349 posts

There's not yet an automatic solution, but here's a guide for doing the deposit matchup: https://www.ownerreservations.com/support/articles/reconciling-quickbooks-payments-with-deposits-that-have-fees-already-removed

Cole W
Apr 3, 2022 10:15 AM
Joined Sep, 2021 4 posts

Hello,

Checking again if there has been any traction on this. Its a pain point currently for us. Additionally, we would love to see it come across as a line item in the invoice as we have channel fees as a specific account in Quickbooks to track as an expense. Having it as a separate, negative deposit isn't a great solution for us. Right now we're manually creating these line items, but it really hurts the usefulness of this feature.

 

Thanks!

Miles T
May 8, 2022 5:10 PM
Joined May, 2022 19 posts

How often do you have to manually update these line items in quickbooks?

Cole W
May 8, 2022 5:41 PM
Joined Sep, 2021 4 posts

We have to do it once a month at month close, but it can require hours of work depending on the bookings we have. 

Miles T
May 8, 2022 5:47 PM
Joined May, 2022 19 posts

Makes sense. Do these line items need to be pulled in through ownerrez or can these transactions be accessed outside of ownerrez? I ask because if ownerrez isn't the only platform with access to your charges/transactions, then maybe we can work around ownerrez and solve the issue. 

Miles T
May 8, 2022 5:52 PM
Joined May, 2022 19 posts

I don't work for ownerrez, but I am a developer so I could help. If you want to talk more about the problem, you can email me: milestuck95@gmail.com

Cole W
May 8, 2022 5:55 PM
Joined Sep, 2021 4 posts

Well, honestly we turned off the Quickbooks integration on OwnerRez because we found it was creating more work than it solved for. Additionally, it seemed like kind of an abandoned feature without much support from OwnerRez at the moment.

I've briefly looked at a couple of other companies offering products to automatically sync them but have dismissed them do to cost. I'm a programmer myself, so it's hard to justify spending hundreds of dollars monthly on something I could knock out in a day. 

Miles T
May 8, 2022 6:01 PM
Joined May, 2022 19 posts

I don't think a feature like this would be hundreds of dollars monthly. What seems like a fair price point to you to have this automated?

Cole W
May 9, 2022 8:43 PM
Joined Sep, 2021 4 posts

Well, since I'm a programmer, probably about $3/month in AWS Lambda fees. I understand you're trying to get business here. I'm trying to convey that it's not something I'd be interested in.