How do I pull in the host fees I see in OwnerRez from my channel manager imports into Quickbooks correctly?
The fees do not push over at the moment. That is coming - we have that on our QB To Do list - but at the moment only charges and payments get synced across. We recommend syncing payments to "Undeposited Funds" and then manually creating Deposit records in QB with the appropriate payments and fees to match your bank statements.
Did you guys build a solution to this?
There's not yet an automatic solution, but here's a guide for doing the deposit matchup: https://www.ownerreservations.com/support/articles/reconciling-quickbooks-payments-with-deposits-that-have-fees-already-removed
Checking again if there has been any traction on this. Its a pain point currently for us. Additionally, we would love to see it come across as a line item in the invoice as we have channel fees as a specific account in Quickbooks to track as an expense. Having it as a separate, negative deposit isn't a great solution for us. Right now we're manually creating these line items, but it really hurts the usefulness of this feature.
How often do you have to manually update these line items in quickbooks?
We have to do it once a month at month close, but it can require hours of work depending on the bookings we have.
Makes sense. Do these line items need to be pulled in through ownerrez or can these transactions be accessed outside of ownerrez? I ask because if ownerrez isn't the only platform with access to your charges/transactions, then maybe we can work around ownerrez and solve the issue.
I don't work for ownerrez, but I am a developer so I could help. If you want to talk more about the problem, you can email me: firstname.lastname@example.org
Well, honestly we turned off the Quickbooks integration on OwnerRez because we found it was creating more work than it solved for. Additionally, it seemed like kind of an abandoned feature without much support from OwnerRez at the moment.
I've briefly looked at a couple of other companies offering products to automatically sync them but have dismissed them do to cost. I'm a programmer myself, so it's hard to justify spending hundreds of dollars monthly on something I could knock out in a day.
I don't think a feature like this would be hundreds of dollars monthly. What seems like a fair price point to you to have this automated?
Well, since I'm a programmer, probably about $3/month in AWS Lambda fees. I understand you're trying to get business here. I'm trying to convey that it's not something I'd be interested in.