I'm looking at pushing rates to Airbnb & VRBO. The Airbnb push shows no fees, and the VRBO push shows one fee. I have 2 fees - $125 for cleaning and $59 for damage protection. Is there a way to make sure my fees get pushed along with the rates (or at least not changed) or do I need to reset the fees after pushing?
Also, I noticed that it says "No channel rate adjustment". Is channel rate adjustment available? I like to charge a little more on one than the other...
Fees are something you need to set manually in VRBO and Airbnb. We do set the cleaning fee, extra guest fee and pet fee in VRBO if we see that you have one in OwnerRez, but there are other types of fees that you may have (such as that damage protection or something else) so make sure to set those yourself. We don't set any fees on the Airbnb side, only rates. We are looking to expand the rate pusher to add more fees to both VRBO and Airbnb, but for the moment, make sure to set those manually.
Yes, on the channel settings in OwnerRez, there is a top area that shows the channel settings. Click the Change button and you can add a rate adjuster %. This will increase your rates (whatever they are, night by night) by that % just for this channel when pushing.
Just to double check, channel bridge will only push vrbo rates if you are on new rates editor? (I am on old one).
Yes, we had to switch our rates over to the new calendar version before it would work. We called the premier partner # and they did it for us, and then the OR rate push worked.
ShenRent said:Yes, we had to switch our rates over to the new calendar version before it would work. We called the premier partner # and they did it for us, and then the OR rate push worked.
I called, they opened a ticket and then emailed me that it has been passed to support and it may take WEEKS before I am on new rate editor and that they do not have any ETA. I m still not on it, 2 out of 3 properties are PP
Make sure to set a "standard rate" on your period rates first. Or do that and then ask again. We found out that that was the holdup. If there is no standard rate, their code doesn't try to switch you over or ask "would you like to switch". Set a standard rate and then go to Calendar > Rates every day or two and check. It should pop up something asking if you'd like to switch automatically.