Both of my listings (entire home rentals) show on AB&B as "some spaces may be shared" under the room breakdown. I do not see any place in the Rooms setup on OR where shared is specified. Can someone please advise where the setting for this is, so I can disable it? I checked on the help and searched the forum but didn't see it.
Thanks in advance,
Wait a few hours & recheck your listing. That happened to me and by the time I did a lot of research it had fixed itself.
Unfortunately, 24 hours later it's still showing. For one property I removed it manually after changing the sync to pricing and availability only (had to enable the "Suitable for Events" checkbox which OR sadly doesn't allow right now).
This is how the back-end shows.
Per OR support, this is an Air B&B issue that the engineering team is working on.
How could this be an ABB issue? I'm having the same issue as well. I don't recall having this issue prior to integrating with OR.
I'm also interested to know, after you change your API integration settings, did you change it back to "Full Sync" and everything stays intact?
Yes, I've gone back and forth on a couple properties now and my reservations and data stayed intact.
Gotcha. So from "Full Sync" to "pricing and availability only"...... made the changes in ABB...... and change the settings back in OR to ""Full Sync"?
If yes to the above steps, do you still remember what change need to be made in ABB?
What was the resolution on this? All of my common rooms (dining, living, etc.) show in ABB as "Shared".