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Property Management - How much can be automated?

North Bend Escap
Jan 26, 2019 2:25 PM
Joined Dec, 2018 26 posts

We just turned on the Property Management module. It looks great and appears to do what we will need it to do. It isn't clear at first blush how much it is/ can be automated. For example, can it be set up to automatically generate the PM and owner statements every week or do we have to manually do it? Ideally, we'd like to get to the point where statements are automatically generated, triggering a payment service to make the transfers and record the fact of the payouts in the payouts section of OR. How much of this process is automated vs manual the way OR is set up now?

Chris Hynes
Jan 26, 2019 5:32 PM
OR Team Member Joined Oct, 2012 1370 posts

Right now you can generate all of the statements at once, but there's no way to automatically do that. We have plans to go full auto eventually. Are you writing your own payment service, or do you have programmers interacting with a payment API? If so, we may be able to make something work with our API so you could make it generate the owner statements, populate automatically for payments, and then API to create the payouts as well..

North Bend Escap
Jan 26, 2019 6:27 PM
Joined Dec, 2018 26 posts

Hi Chris,

Your response is very helpful. As you can see we are in the startup phase of getting our operations and systems in place before we expand. I suspect that we will start out by doing the most efficient operations we can using OR the way it is now. We haven't decided yet how to handle payments so anything is an option at the moment. Our approach is going to be get the best we can do and be ready for a few properties by the end of March and incrementally streamline it.