I'm confused by this. I don't charge my guests a credit card fee. To me, it's the cost of doing business. What do I need to do?
"As of this morning, it looks like you're still using our Processing Fee (or Discount) setting on payment methods."
Can someone explain this, please? Thanks.
Looks like you've set up a processing surcharge in your Check Payment method! That's what needs to be removed.
Where do I find this? Thanks
It's under Settings > Payment Methods.
Thank you. I Found it and turned off. It's been a while since I set it up. I appreciate your promptness.
I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful.
I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful.
Here's a discussion of that question:
https://www.ownerreservations.com/blog/out-with-the-old-in-with-the-new-last-quarter-cleanup#ccfees
I’m so glad I found this thread. I was quite confused by this as I thought it referred to the processing fees you enter when entering a guest payment. The announcement and support article was not at all clear.
