Processing fees being removed
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Cathleen C
Registered: 8/24/18
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Processing fees being removed
Dec 1, 2020 12:27 PM
I'm confused by this. I don't charge my guests a credit card fee. To me, it's the cost of doing business. What do I need to do? "As of this morning, it looks like you're still using our Processing Fee (or Discount) setting on payment methods." |
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Ken T
Registered: 8/7/19
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Re: Processing fees being removed
Dec 1, 2020 12:29 PM
Looks like you've set up a processing surcharge in your Check Payment method! That's what needs to be removed. |
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Cathleen C
Registered: 8/24/18
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Re: Processing fees being removed
Dec 1, 2020 12:32 PM
Where do I find this? Thanks |
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Ken T
Registered: 8/7/19
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Re: Processing fees being removed
Dec 1, 2020 12:33 PM
It's under Settings > Payment Methods. |
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Cathleen C
Registered: 8/24/18
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Re: Processing fees being removed
Dec 1, 2020 12:41 PM
Thank you. I Found it and turned off. It's been a while since I set it up. I appreciate your promptness. |
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Flagler Beach Ho
Registered: 11/8/20
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Re: Processing fees being removed
Dec 24, 2020 7:58 PM
I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful. |
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Flagler Beach Ho
Registered: 11/8/20
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Re: Processing fees being removed
Dec 24, 2020 7:58 PM
I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful. |
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Ken T
Registered: 8/7/19
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Re: Processing fees being removed
Dec 28, 2020 8:30 AM
Here's a discussion of that question: https://www.ownerreservations.com/blog/out-with-the-old-in-with-the-new-last-quarter-cleanup#ccfees |
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Dewey Getaway
Registered: 2/26/20
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Re: Processing fees being removed
Jan 3, 2021 9:49 PM
I’m so glad I found this thread. I was quite confused by this as I thought it referred to the processing fees you enter when entering a guest payment. The announcement and support article was not at all clear. |