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Processing fees being removed

Replies: 9 - Pages: 1 - Last Reply: Jan 3, 2021 9:49 PM by: Dewey Getaway
Cathleen C
Registered: 8/24/18
Processing fees being removed

I'm confused by this.  I don't charge my guests a credit card fee.  To me, it's the cost of doing business. What do I need to do?

"As of this morning, it looks like you're still using our Processing Fee (or Discount) setting on payment methods."
Can someone explain this, please? Thanks.

Ken T
Registered: 8/7/19
Re: Processing fees being removed

Looks like you've set up a processing surcharge in your Check Payment method! That's what needs to be removed.

Cathleen C
Registered: 8/24/18
Re: Processing fees being removed

Where do I find this? Thanks

Ken T
Registered: 8/7/19
Re: Processing fees being removed

It's under Settings > Payment Methods.

Cathleen C
Registered: 8/24/18
Re: Processing fees being removed

Thank you. I Found it and turned off. It's been a while since I set it up. I appreciate your promptness.

JLB Properties
Registered: 11/8/20
Re: Processing fees being removed

I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful.

JLB Properties
Registered: 11/8/20
Re: Processing fees being removed

I dont see any way to add a processing surcharge under payment types... is this an old feature? If so why did it go away, seems useful.

Ken T
Registered: 8/7/19
Re: Processing fees being removed
Dewey Getaway
Registered: 2/26/20
Re: Processing fees being removed

I’m so glad I found this thread. I was quite confused by this as I thought it referred to the processing fees you enter when entering a guest payment. The announcement and support article was not at all clear.

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