Experience the difference of "Elite".

Problem with Shortcode

Tracy P
Jul 20, 2017 1:46 PM
Joined May, 2017 9 posts

I have attempted multiple times to load the shortcode for the multi property ribbon calendar to my wordpress website. I created a shortcode in "Shortcoder", used the embedded text to create it and inserted the code into my page. All i get when updating my page is the embedded code.

this appears instead of the ribbon calendar...

<!-- OwnerRez Ribbon Calendar widget -->
<div class="ownerrez-widget" data-widgetId="0c88228f606a471db1d6ddcd7f6b4904"></div>
<script src="https://secure.ownerreservations.com/widget.js"></script>

I have created several other codes without issue and they are appearing fine on my website. I can not determine what the issue might be. Help Please.

Chris Hynes
Jul 20, 2017 1:55 PM
OR Team Member Joined Oct, 2012 1396 posts

This usually happens when you paste the code into the Visual tab instead of the Text tab -- it ends up displaying the code on the page instead of executing the code and rendering the widget.

Just switching to the Text tab won't fix it because the code is broken from pasting into the Visual tab.

To solve the problem:
- Switch to the Text tab
- Delete everything in the Text box
- Copy/paste a fresh version of the embed code from OwnerRez into the Text box

Tracy P
Jul 20, 2017 2:06 PM
Joined May, 2017 9 posts

Took a few tries but it is working now. Thanks so much for your quick reply! Much appreciated.