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Replies: 4 - Pages: 1 - Last Reply: May 7, 2012 5:46 PM by: Michelle J
cp9293
Registered: 4/18/12
Previous Inquiries

I don't know if you have this in the works already, but do you have where the system alerts the owner that the email address or Full Name inquiried previously?

This always helps to go back in "history" and see what happened with that previous request. Did they book? Did we have a conversation and it didn't work out?

Thoughts?

Claudia

Michelle J
Registered: 1/6/11
Re: Previous Inquiries

Not that specifically, but we'll be adding CRM features in the future that merge all the bookings, quotes and inquiries for a guest into a single contact history so you can see things like this.

-Michelle

cp9293
Registered: 4/18/12
Re: Previous Inquiries

Is it possible to have it auto fill a previous email address or name? I am not sure if Auto Fill is the correct term. You know when you start to enter something and the computer searches for what it might be and starts to fill it in?

That would then let us know that the email address or name is familiar with the system, thus letting the owner know that we had a previous dealing with them. Whether it was just an inquiry or an actual booking.

Can this be done?

Claudia

Michelle J
Registered: 1/6/11
Re: Previous Inquiries

Hi Claudia,

It CAN be done, certainly, but there are no plans for that kind of thing right now. Auto-complete is what it's called, and it's a great suggestion.

-Michelle

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