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Potentially simple request

Replies: 5 - Pages: 1 - Last Reply: Aug 18, 2017 5:07 PM by: Janice T
Marinas Edge
Registered: 10/10/12
Potentially simple request

Interesting thing just came up. Our guests that auto booked on VRBO didn't receive our emails because VRBO isn't passing email addresses through iCal. Wondering if there is a way to send an email to us the owners that reminds us that emails won't go out because there is no email address so we can go in and add it? Alternately, a way to simply filter (or a report) that showed all guests without a valid email so we could easily add them?

Damon

BlueMtnCabins
Registered: 6/6/16
Re: Potentially simple request

Marinas Edge said:

Interesting thing just came up. Our guests that auto booked on VRBO didn't receive our emails because VRBO isn't passing email addresses through iCal. Wondering if there is a way to send an email to us the owners that reminds us that emails won't go out because there is no email address so we can go in and add it? Alternately, a way to simply filter (or a report) that showed all guests without a valid email so we could easily add them?

Damon

I have potentially simple solution. Once VRBO booking is booked and paid via VRBO, it will get imported into OR. Just open the booking in OR and edit the info section , entering the real traveler's email (which you would see in VRBO dash once traveler has paid). After that all scheduled emails will go as normal, to traveler's regular (personal) email.

Chris Hynes
Registered: 10/19/12
Re: Potentially simple request

BlueMtnCabins said:

Marinas Edge said:

Interesting thing just came up. Our guests that auto booked on VRBO didn't receive our emails because VRBO isn't passing email addresses through iCal. Wondering if there is a way to send an email to us the owners that reminds us that emails won't go out because there is no email address so we can go in and add it? Alternately, a way to simply filter (or a report) that showed all guests without a valid email so we could easily add them?

Damon

I have potentially simple solution. Once VRBO booking is booked and paid via VRBO, it will get imported into OR. Just open the booking in OR and edit the info section , entering the real traveler's email (which you would see in VRBO dash once traveler has paid). After that all scheduled emails will go as normal, to traveler's regular (personal) email.


Yep, that's the basic workflow we suggest right now. We've got some projects underway to improve it.

We just added a filter on the bookings grid to make it easier to check up and make sure you're not missing anything. You can now look for "Has Email Address" and pick Yes or No:

Marinas Edge
Registered: 10/10/12
Re: Potentially simple request

Awesome! Thanks, this works great

Janice T
Registered: 3/29/16
Re: Potentially simple request

BlueMtnCabins said:

Marinas Edge said:

Interesting thing just came up. Our guests that auto booked on VRBO didn't receive our emails because VRBO isn't passing email addresses through iCal. Wondering if there is a way to send an email to us the owners that reminds us that emails won't go out because there is no email address so we can go in and add it? Alternately, a way to simply filter (or a report) that showed all guests without a valid email so we could easily add them?

Damon

I have potentially simple solution. Once VRBO booking is booked and paid via VRBO, it will get imported into OR. Just open the booking in OR and edit the info section , entering the real traveler's email (which you would see in VRBO dash once traveler has paid). After that all scheduled emails will go as normal, to traveler's regular (personal) email.


How much info from a VRBO booking do you enter manually into OwnerRez besides the email address? I am wondering what is and isn't worth bothering with.

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