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Per Person Surcharge

Replies: 3 - Pages: 1 - Last Reply: Aug 3, 2019 5:43 PM by: JTVRs
Marie - The Perc
Registered: 6/22/19
Per Person Surcharge

Nevermind, I found "guest" - duh. Sorry!

Chris Hynes
Registered: 10/19/12
Re: Per Person Surcharge

Yep, the per guest multiplier is what you want!

We've got an article with more than you ever wanted to know about the rates in OwnerRez over here: https://www.ownerreservations.com/support/articles/rate-engine

JTVRs
Registered: 6/25/18
Re: Per Person Surcharge

I don't know, based on what I have read on many VR places, trying to charge per person is a wild goose chase. Things such as:
-- Encourages people to sneak in guests and you having to try to do a head count
-- Trying to collect a head count charge on people doing so and leading to unwanted negativity such as bad reviews, etc.
-- Wear and tear on owner trying to monitor and assess.

This is a hospitality business. Charge what the market can bear, and don't obsess over small things. They broke a $20 toaster - how do I collect? They snuck in an extra person! They overstayed 15 minutes! Be more patient/tolerant on small things.

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